Attendee FAQs

Attendee FAQs

Have a question about registration, travel, or conference activities? We can help! Below we have answered some of the most Frequently Asked Questions about attending Cutting Edge.


You can register online by visiting Register.
Please send all receipt inquiries to meetings@smenet.org or contact SME customer service at 303.948.4200. You can also view your meeting registrations online and print your registration acknowledgement through your UCA of SME profile Please visit www.smenet.org/login-join, use your email address and password on file with SME/UCA, and locate My Meetings below My Contact Information on the My Account page. To see registration details, select View Registration next to the corresponding meeting
All badges and conference-related materials will be distributed onsite at the Cutting Edge registration desk located at the Hilton Miami Downtown in the Symphony ballroom pre-function.
The registration fees include participation in all technical sessions, daily coffee breaks, and daily lunches.
Your registration allows you access to all technical sessions.
Registration is from 7:30 am - 5:00 pm on Tuesday, November 19 and Wednesday, November 20, 2019.
All registrations are full program registrations. One day registration is not available.
All changes to an attendee record must be submitted in writing to meetings@smenet.org.
If circumstances require you to cancel your Cutting Edge registration you must do so in writing. Written notice must be sent to meetings@smenet.org no later than October 14, 2019 to receive a full refund, less a $100 (USD) processing fee. There are no refunds for no-shows and cancellations received after October 14, 2019.
The Cutting Edge official hotel is The Hilton Miami Downtown. Cutting Edge has arranged for special discounted hotel room rates of $209.00 for the duration of the conference. Learn more about The Hilton, the official conference hotel, and make your room reservations today.
If you have additional questions, please contact Cutting Edge customer service at 303.948.4200 or 800.763.3132 (US Only), or registration at meetings@smenet.org.